COOKIE POLICY
1. Introduction
1.1 This Cookie Policy
This Cookie Policy explains how Northwest Emergency Plumbing (“we”, “us”, “our”) uses cookies and similar technologies on our website:
www.northwestemergencyplumbing.co.uk
This policy should be read together with our Privacy Policy and Terms & Conditions.
1.2 What are cookies?
Cookies are small text files stored on your device when you visit a website.
They help the website function properly, improve your browsing experience and allow us to understand how visitors use our website.
2. How we use cookies
We use cookies for the following purposes:
Essential cookies
These cookies are necessary for the website to function properly. They may support basic features such as website security, page navigation, contact forms, booking/enquiry features and general website performance.
Performance & functionality cookies
These cookies help improve how the website works and allow certain features to function correctly, such as forms, buttons, mobile display, call buttons or WhatsApp links.
Analytics cookies
These cookies help us understand how visitors use our website, such as which pages are visited, how users interact with the site and how we can improve the website experience.
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Analytics information is usually collected in an aggregated or anonymous way.
Marketing or tracking cookies
We may use tracking tools, pixels or similar technologies to understand website activity, measure marketing performance or improve our advertising, where applicable.
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These may include tools such as Google Analytics, Google Ads, Meta Pixel or similar services, if they are added to the website.
3. Third-party cookies
Some cookies may be set by third-party services used on our website, such as:
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Wix, our website platform
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Contact forms or enquiry tools
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Analytics tools, such as Google Analytics, if used
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Marketing or advertising tools, if used
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Embedded content, such as Google Maps, videos or external widgets
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WhatsApp, phone or communication links where applicable
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These third-party providers may collect limited data to provide their services, improve functionality or measure website usage.
We do not control all third-party cookies, so we recommend checking the privacy and cookie policies of any third-party services you interact with.
4. Managing cookies
You can control or disable cookies at any time by:
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Using the cookie banner or cookie settings on our website, where available
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Adjusting your browser settings
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Blocking or deleting cookies through your device or browser preferences
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Please note that disabling some cookies may affect how the website works. For example, some features, forms or buttons may not function correctly.
5. Other tracking technologies
We may use similar technologies, such as pixels, tags or tracking tools, to help us understand website usage, improve our services and measure the effectiveness of our marketing.
These technologies may be used alongside cookies.
6. Updates to this policy
We may update this Cookie Policy from time to time.
Any changes will be posted on this page.
7. Contact us
If you have any questions about our use of cookies, you can contact us using the details below:
Northwest Emergency Plumbing
📞 0754 198 9931
📧 contact@northwestemergencyplumbing.co.uk
Serving St Helens, Warrington, Wigan, Widnes, Runcorn and surrounding North West areas.